Laurent’s Blog

The Citrix Escalation team is pleased to announce the new Citrix Symbol Server. The Citrix Symbol Server provides on-demand access to public Citrix symbol files from any machine connected to the Internet. Prior to the symbol server, public symbol packages had to be downloaded over the Internet and copied to the local computer before debugging could be performed.  Additionally, customers routinely had to upload large dump files to Citrix’s FTP site before analysis could begin. We are excited to leverage this new resource to decrease problem resolution time and drive seamless cross-vendor collaboration.

Usage

To access debug symbols for the Citrix XenApp products – simply add the Citrix Symbol Server to the symbol path in your debugging tool of choice:

example: SRV*<your local symbol folder>*http://ctxsym.citrix.com/symbols

Reference article CTX118622 – How to Use the Citrix Symbol Server to Obtain Debug Symbols